Studio Policies

Appointments

We encourage all clients to schedule upcoming appointments online, as service providers are unable to answer the phone or respond to text messages while with a client. Clients will be required to put a credit card on file at the time of booking. This is not a payment and the credit card will not be charged - you will pay in person. The card on file is only used when appointment cancellation policies are not followed.

Payment

Crockett & Co. is a society of independent barbers and social affairs. Each service provider is operating ‘ones-own-business’ under the operational and professional standards set forth by Crockett & Co. For this reason, payment for services rendered is paid directly to your service provider (barber or stylist). Payment for services is accepted via credit card or cash.

Cancellation Policy

Crockett & Co. is a small, locally owned barber studio and we count on our clients. We ask that you please reschedule or cancel at least 12 hours before the beginning of your appointment (easily done using our scheduling software). The following policies apply:

• Appointments cancelled on the same day of service (within 12 hours), client will be charged 50% of the missed service(s).

• Appointments canceled within 2 hours of scheduled time, client is considered a no-call/no show, or arrives too late to perform the service …the client will be charged 100% of the scheduled service.

In clicking ‘MAKE AN APPOINTMENT’ you are agreeing to the terms of booking & cancellation policy.