STUDIO POLICIES

Appointments:  We encourage all guests to book appointments online. As our service providers are often with clients throughout the day, they may be unable to answer phone calls or respond to text messages promptly.

A valid credit card is required to reserve an appointment. Your card will not be charged at the time of booking. It is securely stored and will only be used in accordance with our cancellation policy.

Payments:  Crockett & Co. is home to a collective of independent barbers operating their own businesses within the studio. Payment for services is made directly to your service provider at the completion of your appointment.

We accept cash and all major credit cards.

Cancellation & Rescheduling Policy:  Your appointment time is reserved exclusively for you. We kindly ask that any cancellations or appointment changes be made at least 12 hours prior to your scheduled service.

Appointments cancelled or rescheduled with less than 12 hours' notice, missed appointments, and appointments that cannot be completed due to late arrival will be charged 100% of the scheduled service(s).

Guests arriving more than 10 minutes late may be asked to reschedule their appointment if there is not sufficient time remaining to complete the service as scheduled. In such cases, the cancellation policy may apply.

In clicking ‘Make An Appointment’ you are agreeing to the terms of booking & cancellation policy.